Aussie Parks Guide

1. I do not hear any audio when tapping the Guide Audio Check. What do I do?

Ensure the Media volume is turned up to the required level on your phone.

Please note that Media volume is different to your Ringtone volume and can be adjusted in the settings sections of your phone.

2. I do not hear any audio when driving. What do I do?

  1. Ensure you have enabled background tracking on your phone. When you first start the App, it may prompt you to turn on Location Services. The commentary is triggered by GPS so if Location Services is disabled the App (and the audio) will not function correctly.
  2. Ensure that your phone battery has sufficient charge and that the phone has not switched off.  The background tracking of your phones position will reduce your battery life faster than normal and with a blacked out screen, you may be unaware that the battery has fully discharged and the phone has switched off.
  3. If above actions do not rectify the issue, close the App and re-start your phone. Once your phone has re-started, check your Location Services is enabled and then re-start the App.

3. Can I listen to the commentary before or after my trip?

Yes.  From the home screen of the app, click on the Map Review button, where you can manually tap and play any audio points along the route.

4. Can I get the commentary to play through the car stereo speakers?

All Aussie Park Guides automatically play commentary through the speakers in your phone.

If you wish to hear the commentary through the vehicle stereo, you will need to successfully connect your phone to your vehicle’s audio system.  Please refer to your vehicle’s owner’s manual for instructions on how to do this or to determine if this is possible.

5. How often can I use the App?

All Aussie Park Guides once purchased, are yours to keep and can be used as many times as you like.

6. Are there any In App purchases in Aussie Park Guides Applications?

No, and there never will be.

7. Is there any advertising in Aussie Park Guides Applications?

No, and there never will be.

8. Are there any subscriptions fees for Aussie Park Guides Applications:

No, and there never will be.

9. Is Aussie Park Guides an Australian owned Company?

Yes, and proudly so.

10. How does Aussie Park Guides give back?

Each Aussie Park Guide Application contributes financially to our favourite environmental cause in each National Park we showcase.

For the Daintree National Park Application, we a proud to support Rainforest Rescue, a not for profit company that specialises in re-establishing and protecting high conservation value rainforest and preserving its biodiversity, which in turn provides essential habitat for the endangered Southern Cassowary.

A percentage of every Daintree National Park Application sold, goes directly to supporting the vital work that Rainforest Rescue does and their efforts to Save the Cassowary.

Photo of a butterfly

Business Partnerships

If you would like to partner with Aussie Park Guide please contact us via email.  We are always looking to support our favourite environmental causes in each National Park we showcase and look forward to combining our resources with a like-minded company that really makes a difference!

Feedback

We want Aussie Park Guides to be the premier Self Drive Audio Guide in Australia. If you have any tips, suggestions or ideas that would allow us to make our Guides even better please let us know!

Alternatively, if you would like us to release a Guide for your favourite National Park, please tell us!  You never know; we may already be working on it!

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